Spitex
Spitex
Your advantages
Use OPAN® and benefit from the following advantages
With OPAN® you can transfer registrations to over 600 Spitex and Spitex-related organizations.
- Safe and reliable
- Easy to use
- Saves time and money
- Fast response from the receiving organizations
- Process-supported and documented
- Case-related communication
OPAN® is the bridge between referrers - such as hospitals and clinics, medical practices and private individuals - and providers, including Spitex, rehabilitation centers, homes and many others. Our platform enables secure electronic communication based on a structured process and thus forms the basis for seamless patient care.
Video about the registration process
How to make a new registration
Enter your place of residence, location or desired region and select a suitable provider from the list. Filters help you to narrow down the list.
If you are unsure about the services required, the selected provider will clarify the details after registration.
Fill out the registration form with information about the order, required services and patient data.
You will receive an e-mail confirmation after submitting the form. The rest of the process is standardized. You can submit additional information and track the registration status.
Transmitting documents and messages
This function allows you to send electronic documents or information to participating organizations quickly and securely. To do this, click on "Messages & documents" at the top of the tab and select the desired organization or institution.
In the transmission form, you can enter the subject and your message and add documents if required. The transmission is encrypted and files up to 500 MB in size are supported.
This guarantees a secure exchange of confidential documents and information.
Our offer
What specialization do you need?
Home care services are very comprehensive and cover a wide range of needs. On OPAN® you will find organizations that offer specialized services at your desired location.
You can select the following specializations in the Spitex category.
Regular Spitex
Regular Spitex (Spitalexterne Pflege und Hilfe) offers outpatient care and nursing for people of all ages in their own homes. The main activities include basic care (such as personal hygiene, dressing and undressing), medical treatment care (e.g. wound care, medication administration), housekeeping (e.g. meal preparation, cleaning) and advice.
Children's Spitex
Children's Spitex specializes in outpatient care and support for sick and/or disabled children and young people at home. It includes child-oriented medical treatment, developmental support, relief for families and assistance with palliative care.
Psychiatric Spitex
This service is aimed at people with mental illnesses or crises. In addition to basic and treatment care, psychiatric Spitex also offers psychosocial support, crisis intervention, advice and support in everyday life, with the aim of promoting the independence and quality of life of those affected.
Palliative Spitex
Palliative Spitex focuses on the care and support of terminally ill and dying people and their relatives at home. It offers pain management, symptom control, psychosocial and spiritual support to improve the quality of life in the last phase of life.
Freelance nursing professionals
Self-employed nurses offer a wide range of nursing and care services, ranging from basic care and treatment to specialized care (such as wound management, palliative care, psychosocial support) and advice and training for patients and relatives. They often work on behalf of Spitex organizations or directly for private individuals and institutions.
Frequently Asked Questions (FAQ)
-
What information is necessary for submitting an application?
Minimum details required are the patient/client's name, date of birth, gender, insurance information, responsible doctor, and reason for application. Also provide your contact details for potential queries. The more information you provide, the less administrative clarification will be needed later.
-
What happens after submitting an application?
You'll receive a confirmation email (check your spam folder too!). The requested organization will make necessary inquiries and ask questions if needed. If they can accept the assignment, a confirmation email will be sent. If they must decline, you'll be notified by email and can select another provider or the application will go to the provider with a care mandate if it's a home care request.
-
Is an application binding?
An application is generally binding unless you've clearly stated otherwise in your request. After the needs assessment, you enter into a separate contractual relationship with the provider, which will then be subject to charges.
-
Do I need an account for online application?
No, you can submit an application without registration via the website. However, you'll have additional functions like adding and receiving comments once you create an account.
-
Do I need a medical prescription?
This varies regionally. Check with the provider after application if it's unclear to you. Either the treating doctor or the family doctor issues it. It's mandatory for cost coverage by health insurance. You can also submit the form later using the supplementary function.
-
How can I check the receipt of my application?
After submission, you'll see a confirmation page. You'll also receive an email notification as a receipt confirmation. Once the provider confirms the application, you'll be informed by email again. For questions in the meantime, you can contact the provider by phone.