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Your advantages
Use OPAN® and benefit from the following advantages
With OPAN® you can transfer registrations to homes.
- Secure and reliable
- Easy to use
- Saves time and money
- Find out more now!
Video about the registration process
How to make a new registration
Enter your place of residence, location or desired region and select a suitable provider from the list. Filters help you to narrow down the list.
If you are unsure about the services required, the selected provider will clarify the details after registration.
Fill out the registration form with information about the order, required services and patient data.
You will receive an e-mail confirmation after submitting the form. The rest of the process is standardized. You can submit additional information and track the registration status.
Transmitting documents and messages
This function allows you to send electronic documents or information to participating organizations quickly and securely. To do this, click on "Messages & documents" at the top of the tab and select the desired organization or institution.
In the transmission form, you can enter the subject and your message and add documents if required. The transmission is encrypted and files up to 500 MB in size are supported.
This guarantees a secure exchange of confidential documents and information.
Our offer
What specialization do you need?
Home care services are very comprehensive and cover a wide range of needs. On OPAN® you will find homes that offer places and residential options in your desired region.
Homes can have different specializations and orientations to meet the needs of residents. These include the following specializations:
Nursing home
Nursing homes provide comprehensive care for people with high care needs. They include retirement homes, dementia and palliative care facilities and short-term care. Specialized medical and intensive care are also included.
Assisted living
Assisted living enables independent living with support. It is aimed at senior citizens, people with disabilities or mental illnesses. Residents live in their own apartments, but can call on help if required.
Children's and youth homes
Children's and youth homes offer a protective environment for young people in difficult life situations. They support socially disadvantaged young people and children with special needs through educational support and structured daily routines.
Homes for the disabled
Homes for the disabled are designed to meet the needs of people with various disabilities. They offer adapted forms of living and care for people with physical, mental or sensory disabilities as well as for people with multiple disabilities.
Hospices
Hospices are specialized facilities for people in their final phase of life. They offer palliative care and holistic care for the seriously ill and dying. The focus is on pain relief, psychosocial support and dignified care. Hospices create a safe environment for patients and their relatives during this sensitive phase of life.
Health resort
Health resorts offer temporary stays for convalescence and rehabilitation. They are aimed at people seeking recuperation after illness or surgery or who want to promote preventive health. With medical care, therapies and wellness offers, health resorts support the healing process and the strengthening of health.
Frequently Asked Questions (FAQ)
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What information is necessary for submitting an application?
Minimum details required are the patient/client's name, date of birth, gender, insurance information, responsible doctor, and reason for application. Also provide your contact details for potential queries. The more information you provide, the less administrative clarification will be needed later.
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What happens after submitting an application?
You'll receive a confirmation email (check your spam folder too!). The requested organization will make necessary inquiries and ask questions if needed. If they can accept the assignment, a confirmation email will be sent. If they must decline, you'll be notified by email and can select another provider or the application will go to the provider with a care mandate if it's a home care request.
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Is an application binding?
An application is generally binding unless you've clearly stated otherwise in your request. After the needs assessment, you enter into a separate contractual relationship with the provider, which will then be subject to charges.
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Do I need an account for online application?
No, you can submit an application without registration via the website. However, you'll have additional functions like adding and receiving comments once you create an account.
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Do I need a medical prescription?
This varies regionally. Check with the provider after application if it's unclear to you. Either the treating doctor or the family doctor issues it. It's mandatory for cost coverage by health insurance. You can also submit the form later using the supplementary function.
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How can I check the receipt of my application?
After submission, you'll see a confirmation page. You'll also receive an email notification as a receipt confirmation. Once the provider confirms the application, you'll be informed by email again. For questions in the meantime, you can contact the provider by phone.