Authorities
Authorities
Secure Coordination with OPAN®
For over 10 years, OPAN® has been the leading platform in transition management from inpatient to outpatient settings, and has helped shape the standardization and digitalization of applications for home care services and nursing homes in collaboration with various stakeholders.
The platform is now expanding its offering for authorities and coordinating organizations, allowing them to use OPAN® as a referral and communication tool. This is particularly advantageous for nursing home applications, which often require multiple inquiries and have varying clarification periods. Authorities receive a protected customer account that enables secure exchange with providers. Through this expansion, OPAN® promotes more efficient and transparent communication throughout the entire application process.
Optimized Processes
Connected Healthcare
Benefit from the following features
OPAN® offers standardized workflows for applications and transitions to aftercare institutions. The system enables flexible transmission processes, where initial applications can be gradually supplemented with additional data, either manually or automatically through interfaces.
Providers benefit from a central entry point for applications, enabling efficient coordination of admissions. Information can be transmitted to specialized applications via interfaces. This structured approach promotes targeted communication and prevents the loss of important information in the flood of emails.
The workflow thus supports efficient and transparent handling of the entire application process.
The OPAN® case communication module enables the structured exchange of information on patient cases within and between healthcare facilities.
It distinguishes between internal and external comments, with internal comments visible only to the user's own organization. The module provides a chronological comment history, facilitating the tracking of decision-making processes. For data protection reasons, comment contents are not sent by email; instead, users receive notifications about new comments. Notification settings are customizable. Comments can be marked as read and are visible in PDF documents. The module supports integration into existing systems through interfaces.
The OPAN® capacity management module enables efficient management and communication of available spaces in outpatient and inpatient aftercare institutions. Referrers receive real-time access to current capacity information, including detailed information on various offers and room categories.
Providers can easily update capacity data via a user interface, choosing between exact numbers and general availability. The system offers customizable reminders for regular updates.
It reduces administrative effort by minimizing phone inquiries and redundant transmissions to hospitals. This optimizes the referral process and occupancy efficiency for all involved.
Statistics & Reporting
With OPAN®, organizations and groups can retrieve comprehensive statistics. These include, for example, which organization has sent how many applications to which provider. Providers can thus identify their main referrers and see who sends the most applications or messages.
These statistics support the analysis of admission and discharge processes and enable targeted optimization. They provide valuable insights that contribute to improving collaboration and efficiency among the various stakeholders in the healthcare sector.
Data Protection and Privacy
The OPAN® platform places the highest value on data protection and safeguarding its users' privacy. Through a sophisticated authorization system, access rights can be precisely controlled.
For example, a coordination team can gain insight into order details without having access to sensitive patient data. Special configuration options allow specific information to be selectively hidden. This ensures that only authorized users can access sensitive data.